FAQ

PRODUCTS

How can I purchase?


Anyone can purchase retail from our site. Just select your items, add them to your cart, click "Check Out", and follow the prompts.

Getting wholesale pricing has never been easier!
If you would like to purchase at Wholesale prices, you will first need to register to use our website. It's quick and easy. Click here to register.

How can I get wholesale prices?

Getting wholesale pricing has never been easier!
If you would like to purchase at Wholesale prices, you will first need to register to use our website. It's quick and easy. Click here to register.

Do you offer a wholesale discount for bulk buying?

Definitely! We offer wholesale discounts on many of our products. Contact one of our knowledgeable sales professionals to find out which discounts we can give to YOU!

Please call our sales professionals at (786) 486-4370‬ or email info@bedandbrand.com.

What types of products does Bed & Brand offer?

Bed & Brand sells the highest quality, best-priced bedding products available. From pillows to bedsheets, to mattresses and more, we sell all the items people need to get a great night’s sleep. Not seeing a product that you’re looking for? Not a problem! We are frequently adding new products to our inventory. Contact us by calling (786) 486-4370‬ or emailing info@bedandbrand.com to see if we can order for you a specific product that we do not currently carry.

Is there an MSRP policy?

Bed & Brand does provide an MSRP (Manufacturer’s Suggested Retail Price) on all of our branded items. Our current requirements include that no items may be sold for more than the established MSRP.

Where are Bed & Brand items made?

All Bed & Brand items are designed in the USA and manufactured in Asia. Many of our products are created using ecologically conscious bamboo. Asia is the largest supplier of bamboo in the world. To offer our customers the best prices, we have the products manufactured where the bamboo is grown and sent to our warehouses in the United States. All orders for products come from our United States inventory unless otherwise specified.

Where will my order ship from?

All orders for products come from our United States inventory unless otherwise specified.

Can I order private label products?

Bed & Brand proudly offers private label products. If you would like more information on how you can get private label products for your business, contact us by calling (786) 486-4370‬ or emailing info@bedandbrand.com.

ORDERING

Do I order online or by phone?

To make it easier for our customers, Bed & Brand offers both online and phone ordering.

If ordering online, just log in to your account and place your order.

To place a phone order, call us at (786) 486-4370‬

Is there a minimum purchase?

There is no minimum purchase for any Bed & Brand items, with the exception of our sheet sets. All sheet sets have a minimum of 12 pieces per order.

Do you offer shipping discounts?

We provide a variety of shipping options to ensure that you get the lowest priced shipping costs. If placing a large order, please call us at (786) 486-4370‬ to discuss your shipping options.

Can I have my purchase shipped directly from the manufacturing facility?

Yes, if you are placing a large order, you do have the option of having your order sent directly from our manufacturing facility. Please call us at (786) 486-4370‬ or email info@bedandbrand.com to discuss your shipping options.

How long will it take for my purchase to arrive?

We typically send out all orders directly from South Florida within 2 business days from the time the order was placed. Shipping times vary depending upon the shipping method selected.

What if I want to drop ship?

Bed & Brand does offer drop shipping options. If you are interested in drop shipping, please call us at (786) 486-4370‬ or email info@bedandbrand.com to discuss the best option for you.

What payment methods can I use to pay for my order?

At checkout you will have the option of paying by Visa, Mastercard, Discover, or American Express. For retail sales only, PayPal is also accepted.

We also accept checks; however, items will not be shipped until the payment has cleared.

If you would like to apply for a line of credit with Bed & Brand, please send an email to info@bedandbrand.com 

TECHNICAL & TRAINING

What is the process for wholesale?

Getting wholesale pricing has never been easier!
If you would like to purchase at Wholesale prices, you will first need to register to use our website. It's quick and easy. Click here to register.

I've forgotten the account password, how do I reset it?

If you have forgotten your password, just click here to reset it.

What should I expect when I apply for a wholesale account?

Congratulations on your application! After you apply for a wholesale account, you might be contacted to answer a few questions about your business. Once you have been set up, you will be provided with a user name and password so that you can log in to our wholesale site and begin placing orders immediately,

How can I subscribe to the newsletters?

Signing up is simple. On the bottom right of any page on the Bed & Brand website, under "Sign Up For Updates" just enter your email address and click "subscribe". You will be automatically subscribed to get news and information via email. You can unsubscribe at any time.

What if I need help marketing?

Bed & Brand is always available to help you with your marketing efforts. We are currently creating our library of resources. This will enable you to download videos, banners, and other assets to assist with your marketing needs. If you need something immediately, please call us at (786) 486-4370‬ or email info@bedandbrand.com so that we can assist you more promptly.

What if I need help training?

Bed & Brand is always available to help you with your training efforts. We are currently creating our library of resources. This will enable you to download videos, instructions, and other assets to assist with your training needs. If you need something immediately, please call us at (786) 486-4370‬ or email info@bedandbrand.com so that we can assist you more promptly.

COMPANY

Where is Bed & Brand located?

The home office of Bed & Brand is in South Florida.

Can I see your products in person?

Throughout the year, Bed & Brand does participate in various trade shows throughout the United States. Call us at (786) 486-4370‬ or email info@bedandbrand.com to find out where our next trade show will be, or to arrange a tour of our facilities.